Commerce Operations
Adding an ecommerce channel requires revisiting and extending some of your core business functions, and building out new ones. Adding a new call center or shipping consumer parcels from your aging distribution center are just the beginning. We know. We’ve been there.
Our seasoned consultants have managed successful ecommerce operations for some of the world’s leading brands. They not only track industry benchmarks across the ecommerce lifecycle, they know the daily challenges faced in meeting consumer demands.
At Amplifi, our people have stood in your shoes. They’ve had to determine which functions to outsource and how to ramp up for the holidays. Let them show you how to sniff out inefficiencies, find simple solutions to thorny problems and which battles are worth fighting.
Amplifi can evaluate and build operational capabilities across the ecommerce lifecycle, including:
- Inventory planning
- Order management
- Fulfillment
- Gifting and kitting
- Gift card solutions
- Customer service and call centers
- Online payment processing
- Platform hosting and management
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